| REAL NETWORKS, INC. | Seattle, WA | 2000 | Present | |
| Title: | Senior Systems Administrator | Wrote and maintained web-based reporting, monitoring, and administration system. Wrote Perl and PHP scripts for various tasks. Installed, set up, monitored and troubleshot several farms of servers, including RealServers, web servers, and FTP servers. Monitored usage and performed tape backups for a 20TB content array. Trained junior and associate systems administrators. Carried a pager for 24/7 support. | 2004 | Present |
| Title: | Systems Administrator | As above. | 2003 | 2004 |
| Title: | Associate Systems Administrator | As above. | 2002 | 2003 |
| Title: | Junior Systems Administrator (contractor through Comforce) | As above. | 2000 | 2002 |
| CUCINA HOLDINGS, INC. (Caravali Coffees) | Kent, WA | 1996 | 2000 | |
| Title: | LAN/Computer Administrator | Maintained local area network. Performed daily backups.
Supported 12 users at the Kent facility. Maintained
Novell fileserver. Troubleshot network problems.
Fixed desktop and laptop systems. Restored files
as needed. These responsibilities were in addition to my primary job of quality control (below). |
1999 | 2000 |
| Title: | Quality Control | Maintained and enhanced coffee quality. Conducted daily cuppings with roasting staff. Sample roasted and cupped green coffee offerings and approvals. Established grind levels. Modified blends, roast curves, and roast colors as necessary. Tracked green coffee purchases. Fixed green coffee tracking spreadsheet. Wrote coffee information database in Lotus Notes. | 1998 | 2000 |
| Title: | Roaster Lead | Oversaw roasting area, directly supervising 4 people. Maintained and enhanced roast quality and consistency by setting curve guidelines and conducting daily cuppings with roasting staff. Roasted coffee. | 1996 | 1998 |
| STARBUCKS COFFEE | Seattle, WA | 1992 | 1996 | |
| Title: | Roaster Lead | Trained roaster technicians. Ran graveyard roasting shift, supervising 3-4 people at a time. Made coffee quality decisions. Roasted coffee. | 1995 | 1996 |
| Title: | Roaster | Roasted coffee (hand roasting). | 1995 | 1995 |
| Title: | Roaster Technician | Roasted coffee (computer roasting). | 1994 | 1995 |
| Title: | Production Lead | Production Lead | 1993 | 1994 |
| Title: | Machine Operator | Ran coffee packaging machines. Took leadership role in packaging line. Trained other operators. | 1992 | 1993 |
| Title: | Production Specialist | Packaged coffee. | 1992 | 1992 |
| Manus Temps | Seattle, WA | 1991 | 1992 | |
| Title: | Temporary Worker | Had a variety of assignments, including packaging coffee for Starbucks, operating mail-collation machines in the Manus mailroom, and pulling up carpet. | 1991 | 1992 |
| 7-11 | Bellingham, WA | 1991 | 1991 | |
| Title: | Graveyard Clerk | Clerked, stocked, cleaned, received inventory. | 1991 | 1991 |
| DIS | Bellingham, WA | 1990 | 1990 | |
| Title: | Data Entry Technician | Data entry. | 1990 | 1990 |
| Bellingham Frozen Foods | Bellingham, WA | 1989 | 1989 | |
| Title: | Production Worker | Production line. | 1989 | 1989 |